Thank you for serving as a Disaster Service Worker for the COVID 19 emergency. This page includes important reporting location information, required reading prior to deployment, and resources for Disaster Service Workers (DSWs). While deployed as a DSW, if you have any questions or concerns regarding your deployment, call the DSW Support Line: 628-652-2737. As a DSW, you are responsible for communicating your schedule and location to your home department supervisor.
Reporting Location Information:
DSWs are asked to report to different locations across the City. Arrival information are different depending on your assigned location, but all locations require City Badges.
See the below arrival information for each location:
- 25 Van Ness Ave: Check in with the receptionist on the 5th floor. Let them know you are a disaster service worker and it is your first day reporting.
- 747 Moscone Center, south entrance: Show security on the first floor your City badge. Check-in at the front desk sign-in sheet.
- Parking: If you are assigned to work at the Moscone Center locations, parking is available at the 5th and Mission garage (next to the Metreon).
- Orientation: On your first day an orientation will be provided at 9:30 am.
- Laguna Honda Hospital: Enter through the fifth floor lobby (open 6:00 am to midnight) or through the Pavilion (24- hour access). Upon entering the building you will be asked health screening questions, have your temperature screened, and provided a mask.
- Working Environment: Please note that if you are clinical personnel you may be working on the floor with recovering patients.
- Hotel Site Monitors: DSWs assigned as site monitors will be notified of their shift and location after a Human Services Agency representative schedules them for a DSW orientation at Moscone South. Please inform your home department supervisor once you are scheduled to a location and time.
Before your deployment read the below documents and policies. Communicate any concerns with your home department supervisor.
- If deploying to a Department of Public Health (DPH) location (Hospital/clinic/ or DPH Department Operations Center) watch this Just in Time Training video (View in Internet Explorer).
- If deploying to any other location other than Department of Public Health or Moscone South to receive an in person Orientation, please watch this online orientation: COVID -19 Disaster Service Worker Orientation Video
- DSW Assignments and Employee Leave Memo
- COVID-19 Disaster Service Worker Guide
- COVID-19 DSW Restrictions Self Certification Form
Resources for Disaster Service Workers:
The City values and appreciates those who have been activated to serve as disaster service workers in response to the COVID-19 emergency. Click the below links for more information on resources available to support activated DSWs and essential workers:
- COVID-19 Caring for SF Caregivers: Mental health and self-care resources provided through the San Francisco Health Services Behavioral Health Network. Read more on COVID-19 Caring for SF Caregivers .
- Childcare for DSWs and Essential Workers: Mayor London N. Breed announced in May 2020 that summer camps, programs and childcare services can reopen in San Francisco. DCYF, the SF Recreation and Parks Department, and the SF Office of Early Care and Education are leading the citywide effort to help families connect with services, and to ensure that service providers are aware of all of the latest Guidance and Directives issued by the SF Department of Public Health. To sign up and read more about the Childcare for DSWs and Essential Workers, visit the SF Emergency Child & Youth Care Program .
- Front Line Worker Housing: The City and County of San Francisco is pleased to offer hotel rooms for front-line workers serving San Francisco residents during the COVID-19 pandemic. Read more about the FAQ guide or visit the eligibility information and booking.
- City Test SF: The City has opened two COVID-19 test sites to expand testing capacity for essential workers and residents with barriers to healthcare. For more information on testing eligibility and to make an appointment, visit City Test SF .