If you are a City employee or job applicant filing a discrimination complaint with the City, DHR EEO follows a defined process for reviewing your allegation(s). This process is detailed in the table below. It is DHR EEO’s goal to complete these reviews within 180 days of receiving the complaint.

Following the review, DHR will issue a final determination letter. It is your right to appeal these determinations once issued to the Civil Services Commission .

#1: Employee Files a Complaint

Submit a complaint to DHR EEO or your department detailing the following information:

  • Name and Pronoun
  • Preferred contact information
  • Job title and department
  • Issue and basis for your complaint
  • Date of alleged civil rights violation
  • Any witnesses
  • Documentation to support your complaint

#2: DHR EEO Conduct Intake Interview

Once DHR EEO receives notification of your complaint, you will be contacted by a DHR EEO investigator within 10 days of their receipt of the allegation. If DHR EEO determines that the issue falls within its jurisdiction, an investigator will ask you to participate in an intake interview. The purpose of this interview is to clarify the issues involved and also allow you an opportunity to present the complaint in more detail. Complainants may have a representative present during the intake interview.

#3: DHR EEO Reviews Scope of Complaint

A DHR EEO investigator will contact you after completing an evaluation of the allegations to be investigated. The DHR EEO investigator will give you a summary of the allegations to be investigated.

Following this, the investigator may conduct interviews with witnesses, your department, and review relevant employment records to investigate your complaint.

#4: DHR EEO Provides Results of Investigation

DHR EEO’s goal is to issue a final determination letter to you within 180 days of receiving your complaint. DHR EEO’s ability to meet this goal will depend on the assigned investigator’s caseload, and other factors, such as the availability of witnesses.

If the investigation establishes that a complainant has been subjected to conduct in violation of the City’s EEO Policy, complainants may be entitled to a remedy. You may be contacted by DHR EEO prior to issuance of the final determination letter if a violation of the City’s EEO policies have occurred.

For more information on submitting a complaint to DHR EEO, visit How to File a Discrimination, Harassment, or Retaliation page.