Who Can Volunteer?

Can medical students volunteer?

Yes. Medical student volunteers can serve in a more limited capacity. They should register the same as everyone else.

Is the EVC accepting volunteers that are outside of 5 miles?

Yes. Travel in support of the COVID-19 response, whether it's for the EVC or for volunteer assignments, is considered essential travel.

If I am a current City employee and do not know my DSW number, would I still be able to volunteer?

City employees cannot volunteer. Please email DHR-EVC@sfgov.org to let us know you would like to be deployed as a Disaster Service Worker.

Can I still volunteer if my medical license is expired?

Yes. Please book an appointment through our website and go through the standard screening process.

I am 65+ years of age. Can I still volunteer?

Yes.

I am under 17 years of age; can I still volunteer?

Sorry, we cannot accept minors for this volunteer role, even those with medical setting experience.

I am not a medical professional but would like to volunteer and support San Francisco's COVID-19 response efforts. Is that possible?

Yes. You will not be given a clinical role, but you can volunteer.

Can other licensed medical professionals become involved and sign up to become volunteers?

Yes. Please email DHR-EVC@sfgov.org.

How can friends be involved who are interested to volunteer?

Visit our volunteer opportunities tab to learn more or email us at DHR-EVC@sfgov.org for more information.

Volunteer Opportunities

I am eligible to volunteer, how do I register?

Visit our volunteer opportunities tab on our website.

Is being city DSW volunteer the same thing as Healthcorps?

No. However, a Healthcorps volunteer could be deployed to the same event as a City DSW Volunteer, but they would not be deployed by the Emergency Volunteer Center. By being signed up for both, you are giving public health the most flexibility to make use of your talents.

I want to volunteer but may need special accommodations, what kind of modified, adaptive and inclusive volunteer roles are available?

Volunteer roles are still being determined for the COVID-19 response. The City will do its best to comply with all reasonable accommodation requests so that each volunteer is able to perform job assignments in an environment best fit to their needs. Please e-mail DHR-EVC@sfgov.org if you have additional questions or concerns.

What are some of the volunteer opportunities available? Are volunteer opportunities more generic or focus on a specific area/field?

Volunteer roles are still being determined for the COVID-19 response. The City will do its best to make the most of the volunteer’s experience and license, but that is not guaranteed.

Will I be able to receive advance notice on deployment opportunities?

You will receive at least one day’s notice.

Anticipated date of deployment?

Volunteer deployments will likely start in mid-April. Volunteer opportunities are likely to last through the City’s response.

What is a volunteer schedule like?

Shifts are anticipated to be up to 12 hours per day, each day of the assignment. There is a chance that volunteers will be needed for consecutive days, as well as some nights and weekends.

What kind of volunteer opportunities are open for retired medical professionals?

Volunteer roles are still being determined for the COVID-19 response. The City will do its best to make the most the volunteer's experience, license and stated capacity but that is not guaranteed. It is the volunteer's responsibility to state the capacity in which they are comfortable serving.

Do volunteers get assigned into clinical or medical facilities?

Volunteer roles and placements are still being determined for the COVID-19 response. The City will do its best to make the most of the volunteer’s experience and license, but that is not guaranteed.

Do you provide compensation for special volunteer sites, such as in a hospital/clinical setting?

No. At this time, we are seeking volunteers.

Can I sign up and provide volunteer services remotely (ex. therapy, organization/ coordination/ logistics support)? Would I still need to come for an in-person volunteer processing appointment?

We may have a need for remote volunteers, but various aspects of volunteer processing must take place in person.

What happens after COVID-19 ends?

Volunteers who were sworn in as Disaster Service Workers to support the City & County of San Francisco’s COVID-19 efforts remain active until the COVID-19 Emergency Declaration ends. As long as the emergency declaration is in effect, Volunteers can be deployed to multiple Volunteer DSW assignments.

Once the emergency declaration is over, all official Volunteers will be automatically deactivated. If there is a future emergency declaration that you would like to volunteer for, the City will require you to complete the registration process again.

Appointment Processing

Do I need to wear a N95 mask to the volunteer processing appointment?

No. You are requested to wear a face covering to your appointment, but it does not need to be surgical grade. Part of the medical screening may include N95 mask fitting.

Can I reschedule the processing appointment to another date?

Yes. Please do so online if possible, or email DHR-EVC@sfgov.org if you need to reschedule.

Is there a chance to be scheduled for an appointment after regular working hours(ex. 9-5)?

No. Currently, all processing appointments take place on select weekdays between 8:30-4:30pm. Please e-mail DHR-EVC@sfgov.org if none of the appointment slots work for you.

Where should I report to for the processing appointment?

Reporting information will be provided in email.

Is it necessary to go to an in-person appointment for volunteer processing?

Yes. Various aspects of volunteer processing must take place in person.

If I am a current City employee, do I have to be scheduled for a fingerprinting appointment?

No. If you are a City employee, email DHR-DOC@sfgov.org to find out how you can serve as a Disaster Service Worker.

How long are the Volunteer Processing Appointments?

The appointment takes about an hour.

Can we schedule volunteer processing appointments via an online platform, such as Zoom or Facetime? Why not?

No. All volunteers must come in for an in-person appointment to get fingerprinted, sign an Oath to the state of California, take a photo for badge processing, and complete medical screening. None of which can be completed through such platforms.

Medical Requirements

Am I precluded from volunteering if I refuse taking a seasonal flu shot?

No. You can still volunteer if you are unable to take the flu test.

Can I still come to the volunteer processing appointment if I do not have proof of flu vaccination or current TB test, as it may take time to get it?

Yes. We can provide additional flu vaccine and TB testing if you do not have timely access to your records.

Should I attempt to get another TB test prior to our processing appointment, if the test has been taken more than 90 days, but within a year?

No. We will provide TB test (PPD) at processing.

Am I precluded from volunteering if I test TB positive?

Not necessarily, but a volunteer would need a chest x-ray and/or blood titer test if they had a positive TB exposure response.

I am not a medical volunteer and will not work in a medical setting, do I need to provide proof of TB and Flu vaccines?

Healthcare volunteers who do not go through the medical screening can only volunteer remotely.

I won't have proof of my TB test in time for my appointment, can I provide them at a later date?

Yes. You may submit your TB results at a later date.

Do I need to take another TB test if I took it a long time ago?

Yes.

Documentation and Support

Do I need to take another live scan if I had recently taken one for the Board of Registered Nursing?

Yes. A separate Live Scan conviction history screening must be conducted by the City for this role.

What safety measures are taken for taking fingerprints on a scanner?

Scanners are cleaned after each use, and you will have access to hand sanitizer and a washroom.

Do I need to bring my Nursing License, in addition to the required documents?

No, but thank you for having your license number on-hand in case there are questions.

What assistance can you provide to help print the volunteer application packet?

Hard copies will be available at the appointment site for those unable to print at home.

Will I receive malpractice coverage?

Yes. If you are acting in an official DSW Volunteer capacity, DSW Volunteers are covered by the City’s malpractice insurance.

Will I receive workers' compensation coverage?

Yes. If you are acting in an official DSW Volunteer capacity, DSW Volunteers have access to state workers' compensation coverage.

Training and PPE

Will personal protective equipment (PPE) be provided?

DSW Volunteers will receive site-specific training, appropriate PPE and additional tools necessary to successfully complete the volunteer work assignment.

Will volunteers be trained for possible deployment opportunities?

DSW Volunteers will receive site-specific training, appropriate PPE and additional tools necessary to successfully complete the volunteer work assignment.

Are you going to have an N95 mask fitting at the volunteer processing appointment?

Yes. If you are a licensed nurse, physician, or EMT. If you already have access to a N95 mask, please inform the health screening staff.