The City & County of San Francisco's Workers' Compensation Division is proud to announce the successful launch of the Workers Electronic Payment Initiative. As of August 6, 2019, City employees began receiving all disability payments and expense reimbursements electronically. Non-medical vendors are also eligible to sign up for automatic fund transfers.

"This is a huge step forward, ensuring continuity of payments in the event of a disaster while eliminating waste, payment delays, and reducing the City"s carbon footprint," observes Micki Callahan, Human Resources Director.

The project took several years of intense development involving the City's Department of Human Resources' Workers' Compensation Division, Treasurer, and Controller in collaboration with US Bank and the City's claim system vendor, Ventiv. "It was definitely worth the effort to further the City's goal of eliminating waste and improving efficiency. We will eliminate an estimated 26,220 paper checks for disability payments and another 4404 checks for vendors by the end of this year," states Peggy Sugarman, Workers' Compensation Director for the City. "As far as we can tell, we are the first workers' compensation claims administrator in California to accomplish this."

The next step in the project will allow for direct Electronic Fund Transfers (EFTs) to medical providers that comply with the regulatory remittance requirements, with an anticipated launch by 7/1/2020. Non-medical providers who work with the City may sign up for EFT by sending a request to