Download viewers, Text Only, Listen Now
* AVAILABLE NOW - Facilitated Online Training *
Courses for City employees at all levels to develop professional skills for success in the workplace.
WEBINARS
Managing Remote Teams: Facilitating Virtual Meetings
Discuss and strategize best practices to facilitate engaging and inclusive virtual meetings. More information.
Managing Remote Teams: Maintaining Team Communication
Maintain effective communication while your team works from home. More information.
Managing Remote Teams: Managing with an Equity Mindset
Learn, evaluate, and create strategies to equitably direct and support your remote team. More information.
Working from Home: Strategies to Navigate Uncertainty
Discuss the realities of working at home, maintaining authentic communication, and establishing healthy work-life integration. More information.
CAREER DEVELOPMENT
Growing Your Career
Designed to help city employees plan and strategize their next career move, reframe Resume and learn key Interviewing techniques for City jobs. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| TBD | 8:30 am - 12:30 pm | 2 Half Days | $25 | Waitlist |
Interview Skills
Learn and practice effective interviewing strategies to prepare for your next career opportunity. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| TBD | 9:00 am - 11:00 am | 2 Hours | Free | Waitlist |
COMMUNICATION
Customer-Focused Communication in the Public Sector
Provide excellent customer service and prevent frustration by improving your communication and active listening skills. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| 05/07/21 | 8:30 am - 12:30 pm | 4 Hours | $175 | Enroll |
Lead to Succeed
Learn the basics around successful communication and coaching to be more effective in your lead role as you guide and mentor peers. More information.
Practice Makes Perfect: Effective Presentation Skills
Practice simple yet effective techniques for improving your next presentation to any audience. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| TBD | 9:00 am - 11:30 am | 3 Half Days | $325 | TBD |
Presenting to Boards and Commissions: Clarity, Composure, and Courage
Learn proven techniques to make formal presentations in public settings. Prepare yourself for hostile audiences and aggressive questions. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| TBD | 8:30 am - 12:30 pm | 2 Half Days | $250 | Waitlist |
DIVERSITY, EQUITY AND INCLUSION
Managing Implicit Bias: Creating Awareness and Building Inclusion
Increase your awareness of how implicit bias can unconsciously impact your thoughts, attitudes, language, and behavior. Learn strategies to foster a more equitable, inclusive workplace for all employees. More information.
ORGANIZATIONAL SKILLS
Project Management Essentials for the Unofficial Project Manager
Learn how to initiate, plan, execute, monitor, and complete a project successfully. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| TBD | 8:30 am - 12:30 pm | 2 Half Days | $450 | Waitlist |
RELATIONSHIP SKILLS
Emotional Intelligence
Develop your emotional intelligence skills for success at work and in life. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| 04/13/21+ | 8:30 am - 12:00 pm | 2 Days | $380 | Enroll |
In our efforts to keep employees healthy and safe and to decrease the spread of COVID-19, DHR will be canceling all in-person training classes and leadership development programs until further notice. Instead we have redesigned our workshops to instructor-led online training programs. Please contact Workforce Development if you have any questions. Thank you.
Training Resources
Continuing Education
Courses for supervisors, managers, and directors to develop your management and leadership skills. Click “Individual Learners” tab above for additional courses for professional development.
WEBINARS
Managing Remote Teams: Facilitating Virtual Meetings
Discuss and strategize best practices to facilitate engaging and inclusive virtual meetings. More information.
Managing Remote Teams: Maintaining Team Communication
Maintain effective communication while your team works from home. More information.
Managing Remote Teams: Managing with an Equity Mindset
Learn, evaluate, and create strategies to equitably direct and support your remote team. More information.
PERFORMANCE MANAGEMENT
7 Habits for Managers
Improve self and team management by exploring concrete, easy-to-use models based on the habits of human effectiveness popularized by Dr. Stephen R. Covey’s best-selling book, 7 Habits of Highly Effective People. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| TBD | 8:30 am - 12:30 pm | 2 Half Days | $675 | Waitlist |
24 PLUS for Supervisors and Managers
Learn how to give appropriate support and direction aligned to your employees’ needs. Understand the City’s formal processes for performance management. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| See Schedule | 8:30 am - 12:30 pm | 4 Half Days | $1100 | Enroll |
24 Plus Refresher Workshop
Review key concepts regarding effective coaching, supervision, and performance management. Enrollment is limited to leaders who have completed the 24 PLUS for Supervisors and Managers program. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| TBD | 8:30 am - 12:30 pm | 2 Half Days | $445 | Waitlist |
PPAR Review - The Performance Plan and Appraisal
Learn how to manage performance by establishing clear goals, expectations, and performance agreements. More information.
| Date | Time | Duration | Cost | Enroll | TBD | 8:30 am - 12:30 pm | Half Day | $250 | Waitlist |
|---|
TEAM MANAGEMENT
Leading Across Generations
Learn how to engage team members from every generation in contributing to the team’s success. Use generational differences to find creative solutions to problems. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| TBD | 8:30 am - 12:30 pm | Half Day | $255 | Waitlist |
In our efforts to keep employees healthy and safe and to decrease the spread of COVID-19, DHR will be canceling all in-person training classes and leadership development programs until further notice. Instead we have redesigned our workshops to instructor-led online training programs. Please contact Workforce Development if you have any questions. Thank you.
Training Resources
Continuing Education
Courses, customized departmental projects, and consulting services to support healthy, high functioning teams
TEAM BUILDING WORKSHOPS AND RETREATS
Building Better Teams with DiSC
Learn about team members’ different behavioral styles and learn to flex your own style to work better with others. This fun and useful workshop is great for groups and newly formed teams.
Contact Workforce Development
Communicating Across Cultures
Examine the powerful role culture can play in driving perceptions of people from a different culture, creating a culture of miscommunication and mistrust. The program helps explore strategies to enhance communication and build a culture of trust.
Contact Workforce Development
Respect in the Workplace
Learn tools to positively interact with co-workers in the workplace to create an environment of trust and respect. Discuss team expectations and behaviors with your team members to help create a respectful workplace.
Contact Workforce Development
In our efforts to keep employees healthy and safe and to decrease the spread of COVID-19, DHR will be canceling all in-person training classes and leadership development programs until further notice. Instead we have redesigned our workshops to instructor-led online training programs. Please contact Workforce Development if you have any questions. Thank you.
Training Resources
- Department Project Rate Sheet
- Online Tuition Reimbursement
- Policies, Logistics and FAQ
- Workshop Enrollment Form