* AVAILABLE NOW - Facilitated Online Training *


 

Courses for City employees at all levels to develop professional skills for success in the workplace.

WEBINARS

Growing Your Career Webinar – Updating Your Resume

Review and discuss best practices in writing an effective Resume.

Date Time Duration Cost Enroll
05/12/21 2:00 pm - 3:00 pm 1 Hour Free Full

Growing Your Career Webinar – Applying for a City Job

An overview of the City Job Application process, including tips for filling out your Supplemental Questionnaire.

Date Time Duration Cost Enroll
06/02/21 2:00 pm - 3:00 pm 1 Hour Free Full

Growing Your Career Webinar – Exams and Interviews

Providing insights on how to prepare for Civil Service Exams and Interviews.

Date Time Duration Cost Enroll
06/23/21 2:00 pm - 3:00 pm 1 Hour Free Full

Managing Remote Teams: Facilitating Virtual Meetings

Discuss and strategize best practices to facilitate engaging and inclusive virtual meetings. More information.

Date Time Duration Cost Enroll
TBD TBD 1 Hour Free TBD

Managing Remote Teams: Maintaining Team Communication

Maintain effective communication while your team works from home. More information.

Date Time Duration Cost Enroll
TBD Time 1 Hour Free TBD

Managing Remote Teams: Managing with an Equity Mindset

Learn, evaluate, and create strategies to equitably direct and support your remote team. More information.

Date Time Duration Cost Enroll
TBD TBD 1 Hour Free TBD

CAREER DEVELOPMENT

Growing Your Career

Designed to help city employees plan and strategize their next career move, reframe Resume and learn key Interviewing techniques for City jobs. More information.

Date Time Duration Cost Enroll
TBD 8:30 am - 12:30 pm 2 Half Days $25 Waitlist

Interview Skills

Learn and practice effective interviewing strategies to prepare for your next career opportunity. More information.

Date Time Duration Cost Enroll
TBD 9:00 am - 11:00 am 2 Hours Free Waitlist

COMMUNICATION

Customer-Focused Communication in the Public Sector

Provide excellent customer service and prevent frustration by improving your communication and active listening skills. More information.

Date Time Duration Cost Enroll
08/18/2021 8:30 am - 12:30 pm 4 Hours $175 Enroll

Lead to Succeed

Learn the basics around successful communication and coaching to be more effective in your lead role as you guide and mentor peers. More information.

Date Time Duration Cost Enroll
07/21/2021+ 8:30 am - 12:30 pm 2 Half Days $410 Enroll

Practice Makes Perfect: Effective Presentation Skills

Practice simple yet effective techniques for improving your next presentation to any audience. More information.

Date Time Duration Cost Enroll
TBD 9:00 am - 11:30 am 3 Half Days $325 TBD

Presenting to Boards and Commissions: Clarity, Composure, and Courage

Learn proven techniques to make formal presentations in public settings. Prepare yourself for hostile audiences and aggressive questions. More information.

Date Time Duration Cost Enroll
TBD 8:30 am - 12:00 pm 2 Half Days $250 TBD

DIVERSITY, EQUITY AND INCLUSION

Managing Implicit Bias: Creating Awareness and Building Inclusion

Increase your awareness of how implicit bias can unconsciously impact your thoughts, attitudes, language, and behavior. Learn strategies to foster a more equitable, inclusive workplace for all employees. More information.

Date Time Duration Cost Enroll
06/22/2021 8:00 am - 12:30 pm Half Day $250 Full
07/28/2021 8:00 am - 12:30 pm Half Day $250 Enroll
09/16/2021 8:00 am - 12:30 pm Half Day $250 Enroll
11/17/2021 8:00 am - 12:30 pm Half Day $250 Enroll

ORGANIZATIONAL SKILLS

Project Management Essentials for the Unofficial Project Manager

Learn how to initiate, plan, execute, monitor, and complete a project successfully. More information.

Date Time Duration Cost Enroll
TBD 8:30 am - 12:30 pm 2 Half Days $450 Waitlist

RELATIONSHIP SKILLS

Emotional Intelligence

Develop your emotional intelligence skills for success at work and in life. More information.

Date Time Duration Cost Enroll
06/15/2021+ 8:30 am - 12:30 pm 2 Half Days $380 Enroll
10/05/2021+ 8:30 am - 12:30 pm 2 Half Days $380 Enroll

 

In our efforts to keep employees healthy and safe and to decrease the spread of COVID-19, DHR will be canceling all in-person training classes and leadership development programs until further notice. Instead we have redesigned our workshops to instructor-led online training programs. Please contact Workforce Development if you have any questions. Thank you.

Training Resources

Continuing Education

Courses for supervisors, managers, and directors to develop your management and leadership skills. Click “Individual Learners” tab above for additional courses for professional development.

WEBINARS

Managing Remote Teams: Facilitating Virtual Meetings

Discuss and strategize best practices to facilitate engaging and inclusive virtual meetings. More information.

Date Time Duration Cost Enroll
TBD TBD 1 Hour Free TBD

Managing Remote Teams: Maintaining Team Communication

Maintain effective communication while your team works from home. More information.

Date Time Duration Cost Enroll
TBD Time 1 Hour Free TBD

Managing Remote Teams: Managing with an Equity Mindset

Learn, evaluate, and create strategies to equitably direct and support your remote team. More information.

Date Time Duration Cost Enroll
TBD TBD 1 Hour Free TBD

LEADERSHIP DEVELOPMENT PROGRAM

CCSF & MEA Leadership Development Program

Engage successfully with others and move people to action by developing fundamental leadership skills for communication, coaching, and facilitation. (for MEA-represented and unrepresented managers)

For more information, visit us at CCSF & MEA Leadership Development Program.

PERFORMANCE MANAGEMENT

7 Habits for Managers

Improve self and team management by exploring concrete, easy-to-use models based on the habits of human effectiveness popularized by Dr. Stephen R. Covey’s best-selling book, 7 Habits of Highly Effective People. More information.

Date Time Duration Cost Enroll
TBD 8:30 am - 12:30 pm 2 Half Days $675 Waitlist

24 PLUS for Supervisors and Managers

Learn how to give appropriate support and direction aligned to your employees’ needs. Understand the City’s formal processes for performance management. More information.

Date Time Duration Cost Enroll
See Schedule 8:30 am - 12:30 pm 4 Half Days $1100 Enroll

24 Plus Refresher Workshop

Review key concepts regarding effective coaching, supervision, and performance management. Enrollment is limited to leaders who have completed the 24 PLUS for Supervisors and Managers program. More information.

Date Time Duration Cost Enroll
TBD 8:30 am - 12:30 pm 2 Half Days $445 Waitlist

PPAR Review - The Performance Plan and Appraisal

Learn how to manage performance by establishing clear goals, expectations, and performance agreements. More information.

Date Time Duration Cost Enroll
TBD 8:30 am - 12:30 pm Half Day $250 Waitlist

TEAM MANAGEMENT

Leading Across Generations

Learn how to engage team members from every generation in contributing to the team’s success. Use generational differences to find creative solutions to problems. More information.

Date Time Duration Cost Enroll
TBD 8:30 am - 12:30 pm Half Day $255 Waitlist

 

In our efforts to keep employees healthy and safe and to decrease the spread of COVID-19, DHR will be canceling all in-person training classes and leadership development programs until further notice. Instead we have redesigned our workshops to instructor-led online training programs. Please contact Workforce Development if you have any questions. Thank you.

Training Resources

Continuing Education

Courses, customized departmental projects, and consulting services to support healthy, high functioning teams

TEAM BUILDING WORKSHOPS AND RETREATS

Building Better Teams with DiSC

Learn about team members’ different behavioral styles and learn to flex your own style to work better with others. This fun and useful workshop is great for groups and newly formed teams.

Communicating Across Cultures

Examine the powerful role culture can play in driving perceptions of people from a different culture, creating a culture of miscommunication and mistrust. The program helps explore strategies to enhance communication and build a culture of trust.

Respect in the Workplace

Learn tools to positively interact with co-workers in the workplace to create an environment of trust and respect. Discuss team expectations and behaviors with your team members to help create a respectful workplace.

 

In our efforts to keep employees healthy and safe and to decrease the spread of COVID-19, DHR will be canceling all in-person training classes and leadership development programs until further notice. Instead we have redesigned our workshops to instructor-led online training programs. Please contact Workforce Development if you have any questions. Thank you.

Training Resources

Continuing Education