In our efforts to keep employees healthy and safe and to decrease the spread of COVID-19, DHR will be canceling all in-person training classes and leadership development programs effective March 13, 2020 through the end of May. For employees enrolled in any of our March, April or May training classes, DHR will contact employees directly to reschedule their training for a later date. We are working on offering some of our classes as facilitated online training programs. Please see details below.

Please contact if you have any questions. Thank you.

* AVAILABLE NOW - Facilitated Online Training *

Courses for City employees at all levels to develop professional skills for success in the workplace.


Working from Home: Strategies to Navigate Uncertainty

Discuss the realities of working at home, guidance on mastering tools and technology, information on how to maintain connection through transparent and authentic communication, and advice on setting minimum standards to establish a healthy work–life integration.

Learn more about Working from Home: Strategies to Navigate Uncertainty

Managing Remote Teams

Attend various sessions designed to help Managers and Supervisors manage and support staff working remotely. Discuss best practices and strategies with supervisors and managers across various departments within the City and get an opportunity to network and learn from peers.

Learn more about Managing Remote Teams


Customer-Focused Communication in the Public Sector

Provide excellent customer service and prevent frustration by improving your communication and active listening skills.

Learn more about Customer-Focused Communication in the Public Sector

Practice Makes Perfect: Effective Presentation Skills

Practice simple yet effective techniques for improving your next presentation to any audience.

Learn more about Practice Makes Perfect: Effective Presentation Skills


Communicating Across Cultures

Examine the powerful role culture can play in driving perceptions of people from a different culture, creating a culture of miscommunication and mistrust. The program helps explore strategies to enhance communication and build a culture of trust.

Learn more about Communicating Across Cultures


Respect in the Workplace

Learn tools to positively interact with co-workers in the workplace to create an environment of trust and respect. Discuss team expectations and behaviors with your team members to help create a respectful workplace.

Learn more about Respect in the Workplace