If you have been asked to serve as a Disaster Service Worker for the COVID 19 emergency, please watch the video below and review the information on the attached guide, before you begin your DSW work. For additional information regarding Disaster Service Worker (DSW) deployments for the COVID-19 emergency, visit the Additional Disaster Service Worker Information page. This link will provide additional deployment location information, required reading, and resources available to DSWs.

All City and County employees are designated by both State and City law as Disaster Service Workers ("DSW"). When the Mayor declares a citywide emergency, all City and County employees serve as DSWs.

In the event of a disaster, the Department of Emergency Management will activate its Emergency Operations Center (EOC), a multi-agency hub designed to manage emergencies. As part of the EOC, DHR will contact employees through its emergency notification system to advise them of whether and when to report to DSW duty.

Your first job is to ensure the safety of your family. Next, you will follow the DSW reporting instructions. You may be needed to perform general duties such as clerical support, damage assessment, driving, food preparation, sorting, packing, or loading. You may have more specialized duties, depending on the work you do every day, and/or any special skills you may possess. Let your Departmental Personnel Officer or Disaster Preparedness Coordinator know if you have special skills you do not use in your regular job, such as language skills, a commercial driver’s license, or CPR training.

Remember, as a DSW you will never be asked to perform any duty or function you do not know how to perform or have not received adequate training to complete.

What to do in an Emergency:

If you are at work: During a declared citywide emergency while at work, report immediately to your department supervisor or a department designated staging area.

If you are at home: During a declared citywide emergency while you are at home or otherwise away from work, first ensure the safety of your family, then follow your department's emergency planning and/or DSW reporting instructions:

  • Listen to the radio to receive possible citywide reporting instructions (KCBS 740AM or 106.9FM);
  • Contact your immediate supervisor in your chain of command to receive reporting instructions;
  • Follow the procedures for reporting to your normal work location or designated Staging Area; and
  • Be sure to have your DSW Identification Card with you. It will be required to rapidly access emergency transportation routes.

For more information please refer to DSW Training, or FAQ about the DSW ID Card.

You are encouraged to update your existing emergency contact information by contacting your department HR representative.

DSW Reference Material

Emergency Preparedness Information