Frequently Asked Questions

What is the purpose of the DSW ID card?

The photo on the DSW ID card does not match the employee’s name. What should we do?

We have several employees who have not been able to get their photos taken yet because of vacations, leaves, or other scheduling issues. What should we do?

I am a new employee. How do I get my DSW ID card?

I changed departments and they took my DSW ID card back when I left. How do I get a new ID?

I changed divisions, but remained at the same department, so now the division on the back of my card is incorrect. How do I get a new DSW ID card?

I am leaving my job with the City/I am transferring to a new department. What do I do with my old DSW ID card?

I lost my DSW ID card. Who do I request a replacement ID from?

I do not like my photo. Can I get a new photo taken and have my DSW ID card reissued?