The Disaster Service Worker (DSW) program has developed training materials to ensure that you, as a designated DSW, can do the following:

  • Understand the critical role you play in responding to and recovering from a disaster as a City and County of San Francisco employee and DSW.
  • Help you prepare and protect yourself and your family first, so you can then focus on helping others.
  • Understand the DSW identification card purpose and uses in a disaster.
  • Understand your possible job roles in a disaster and how to get to your assignments.
  • Introduce you to additional required and optional learning for disaster preparedness.

Individual Training for DSW Training and NIMS/ICS (if applicable)

Step 1 - All City and County of San Francisco employees are required to complete the DSW Training listed below:

Step 2 - Take the National Incident Management System (NIMS) and Incident Command System (ICS) Training listed below and obtain certificates of completion. Please Note: NIMS and ICS training is ONLY REQUIRED for the following DSWs:

  • Employees with a pre-defined disaster response role (e.g., Department Operation Center (DOC) assignment, Department Safety Officer, Floor Warden/Coordinator, all public safety and emergency response personnel).
  • Supervisors responsible for field operations and all individuals with an assignment in an incident command post (ICP), DOC, or the Emergency Operations Center (EOC).
  • Personnel responsible to fill Command or Management or General Staff positions in an ICP, DOC, or EOC.
  • Department Managers and Directors with responsibility for Public Safety, Emergency Response, Emergency Management, and Public Health services (e.g., SFPD, SFFD, SFSD, DEM, DPH, DPW, PUC, etc.).
  • NOTE: The NIMS and ICS classes listed below should be retaken at least once every three years

Course 1: FEMA Independent Study (IS) 700 - Introduction to NIMS

  • Identifies purposes, principles, key components, and benefits of NIMS.
  • Up to 3.5 hours to complete.

Course- 2: FEMA IS 100 - Introduction to Incident Command System (ICS)

  • Introduces ICS and describes the history, features, principles, and organizational structure of ICS
  • Explains the relationship between ICS and NIMS.
  • Up to 2 hours to complete.

How to access NIMS and ICS training

To access FEMA Independent Study courses IS- 1700 and IS- 1700, follow the steps below:

  1. Click on: and sign into SF Employee Portal with your login information.
  2. Click on My Links – Work Links – SF Learning.
  3. Click on Learning Catalog.
  4. Using the Search function on the top right, search for IS 100 or IS 700.
  5. Launch course and follow screen prompts to an external link to finish the course.
  6. Once complete, follow prompts to mark yourself complete on the SF Employee portal link.
  7. Download and share a copy of the PDF certificate of completion from the course with your department human resources representative.

Personal Preparedness Training

Additional Optional Preparedness Training