On February 25, 2020, Mayor London Breed issued a declaration of a local emergency in San Francisco in response to the global outbreak and spread of COVID-19 (novel coronavirus). With confirmed cases of COVID19 in the community, now is the time to take action to protect vulnerable populations and the community at large.
This webpage addresses:
- Shelter In Place Public Health Order
- COVID-19 Sick Leave, Emergency FMLA, or Vacation
- Staying Healthy
- Vulnerable Populations and Social Distancing
- Equal Employment Opportunity (EEO)
- Department Resources
- Employee Resources
- Additional Information for Employees
- Frequently Asked Questions (FAQs)
- The City and County of San Francisco Emergency Volunteer Center (EVC)
San Francisco and neighboring Bay Area counties are under a shelter in place Public Health Order effective 12am, March 17, 2020. Everyone should stay home except to shop for food, care for a relative or friend, seek necessary health care, or go to an essential job.
Employees performing essential services must still report to work and those that can perform their work remotely must continue to do so. Essential services at this time include, but are not limited to:
- Public safety and first responders (sworn police, fire, and deputy sheriff staff)
- Transit operations (including MTA and SFO)
- Work performed by all Department of Public Health employees
- Human Services Agency Public Benefits enrollment, continuing eligibility, emergency housing services and distribution
- Child and Adult Protective Services Emergency Hotline and Protective Services Response
- In home care for vulnerable populations
- Utilities (water, power, sewer)
- 911 and 311 Operations
- Deployed Disaster Service Workers
It is OK to go outside for walks if you are not in a group.
Stay at least 6 feet apart when leaving your home for essential activities.
This order is in effect until April 7.
During the COVID-19 public health emergency, the City is committed to maintaining City employee income security to the fullest extent possible, and to providing additional resources to employees who are providing front-line services during the emergency.
Accordingly, as authorized in Mayor Breed’s Supplemental Proclamation dated March 31, 2020, the Human Resources Director and the Director of Transportation for SFMTA service critical employees are implementing the following emergency leave and benefit policy changes, effective April 1, 2020.
- COVID-19 Sick Leave, Emergency FMLA, or Vacation Procedures
- COVID-19 Sick Leave, Emergency FMLA, or Vacation Request Form
- Employee Notice - COVID-19 Emergency Federal Paid Sick Leave & Expanded FMLA
All City and County employees are designated by State law as Disaster Service Workers (DSWs). This means that when the Mayor declares a local emergency, employees may be deployed to different work sites than usual, or be asked to perform work duties or tasks that are different from their regular work responsibilities. No one will be assigned duties they are not qualified or trained to perform. If you have questions about the responsibilities of a DSW, please speak with your department’s human resources team.
A person’s risk for COVID-19 is not based on race, ethnicity or culture. As a reminder, City employees must abide by the Respect in the Workplace policy, and treat colleagues and members of the public with courtesy and respect. Discrimination of any kind is a violation of the City's Equal Employment Opportunity policies and will not be tolerated.
We advise City employees to take the following steps to protect themselves and their families from infection:
- Take preventive measures such as frequent hand washing with soap and water for at least 20 seconds or use an alcohol-based sanitizer.
- Cover your coughs and sneezes, avoid touching your face.
- Notify your supervisor and stay home if you are sick.
- Get your flu shot to protect against flu or symptoms similar to COVID-19
- If you feel sick, please call your primary care physician or the nurse advice line. Employees have sick leave available should they need to stay home due to illness.
- Kaiser members: Contact the nurse advice line listed on your insurance card
- Blue Shield members: Contact your primary care physician listed on your insurance card
- United Healthcare members: Contact your physician.
Stay up to date on this rapidly evolving situation by visiting www.sfdph.org or www.sf72.org . For more information on Disaster Service Workers visit DHR's website: https://sfdhr.org/disaster-service-workers.
The Department of Public Health has provided additional guidance on minimizing exposure for vulnerable populations.
Vulnerable populations are those who:
- Are 60 years old and older; or
- Have health conditions such as heart disease, lung disease, diabetes, kidney disease and weakened immune systems.
The guidance advises vulnerable populations to limit outings, avoid large gatherings, telecommute if possible, stay home if they are sick, and avoid people who are sick. If you have a health condition and are unsure whether it places you in the vulnerable population, ask your personal health care provider. If your health care provider advises you to stay away from work and you cannot work remotely, you may use any accrued leave. If you are a vulnerable individual and believe you have a job you can do from home, please discuss this option with your supervisor. You should not disclose your medical condition or other personal information, only that you believe you are in a vulnerable group, and that you are requesting permission to work remotely.
The City will do all it can to minimize health risk for our employees, consistent with DPH recommendations and occupational health standards. Where a department determines it is possible, employees who can perform their work remotely are encouraged to telecommute. Some employees, including those in the vulnerable population, may not be able to telecommute because they need to be at work in order to provide critical city services, for example, health care workers, transit operators, or those serving as Disaster Service Workers. The City will take measures to in the workplace to mitigate risks. The City is encouraging departments to temporarily expand the use of telecommuting, and to consider offering flexible start and end times for shifts during this period. As you know, not all City employees have jobs that are suited to telecommuting. Review the City telecommute policy and process here: https://sfdhr.org/telecommute.
Due to the Shelter In Place Order, all City EEO Investigators are working remotely. If you wish to file a complaint, please call the EEO Helpline at (415) 557-4900 or (415) 557-4810 (TTY). Please leave your name, best phone number to reach you, your department, and a brief message of your complaint. An EEO Investigator will call you within 48 hours to acknowledge receipt of your complaint. Thank you for your understanding during this health emergency.
- Coronavirus 2019 (COVID-19) Resources for Employers and Workers
(California Labor & Workforce Development Agency)
- EAP for Employees – The Employee Assistance Program helps with life’s challenges, to connect you to helpful resources, to help you build skills, and to encourage self-care and emotional well-being. EAP services are free, confidential, and voluntary.
- Nurse Triage Reporting Hotline – If you have questions on COVID-19. Due to the volume of calls, you may experience a wait time. We appreciate your patience.
- April 3, 2020 - Guidance on Facial Coverings During COVID-19
- April 1, 2020 - COVID-19 Update for City Employees
- March 30, 2020 - DHR Weekly COVID-19 Newsletter
- March 27, 2020 - DHR Weekly COVID-19 Newsletter
- March 24, 2020 - COVID-19 Update for City Employees
- March 18, 2020 - Message from Mayor London Breed - Thank You for Your Service
- March 17, 2020 - New Public Health Order - Shelter In Place
- March 16, 2020 - Message from Mayor London Breed on New Public Health Order
- March 13, 2020 - COVID-19 Update for City Employees from Mayor London Breed
- March 13, 2020 - COVID-19 Updated Cleaning and Sanitizing Protocol for Real Estate Division and Other City Departments and Agencies
- March 7, 2020 - COVID-19 Update for City Employees
- March 3, 2020 - Guidance for Respirators & Masks for Non-Healthcare Personnel
- February 26, 2020 - Update for City Employees on Emergency Declaration for COVID-19 (novel coronavirus)
DHR is in close consultation with the Department of Public Health to keep our workforce safe. We are also committed to keep our partners in labor informed as this situation continues to evolve. Labor partners can will be directly updated from our Employee Relations Division and can also use The California Labor & Workforce Development Agency (LWDA) as a resource.