Duration: Half Day Facilitated Online

Cost: $250 (includes materials fee)

Target Audience: Supervisors and Managers, who are responsible for writing performance plans and performance appraisals

Instructor: Denise VanAlstine


Learn how to manage performance by establishing clear goals, expectations, and performance agreements.

How will participants benefit?

  • Understand the City’s planning process and expectations
  • Formulate key objectives
  • Learn best practices for creating narratives and ratings

Course Description:

Every supervisor and manager has expectations of peak performers on their team, and yet unless employees clearly understand those expectations, how can they meet them? Performance plans provide the foundation for effective performance appraisals. Learn how to manage performance by establishing clear expectations and reviewing the work that was done through appraisals.

What are the participants saying?

The tips are useful. It helps to hear the language that a good and bad supervisor uses.
I appreciated the examples provided to support new concepts.
I would recommend other supervisors to take this to be consistent with understanding the PPAR process.

Cancellation Policy:

Cancellations must be requested at least 10 days prior to the workshop. Individuals who do not cancel prior to the cancellation date will be charged the full amount of the program. In this case, you will have a one-time-only chance to reschedule within the same fiscal year, at no additional cost.

Upcoming Dates


8:30 am - 12:30 pm

Department of Human Resources
1 South Van Ness
4th Floor
SF, CA 94103