Individual Learners

Develop professional skills for success in the workplace through individual courses for City employees at all levels. Classes are offered in-person or as instructor led virtual sessions. Please check for the specific information related to each course below.

COMMUNICATION

Customer-Focused Communication in the Public Sector

Provide excellent customer service and prevent frustration by improving your communication and active listening skills. More information.

Date Time Duration Cost Enroll
02/24/23 8:30 am - 12:30 pm Half Day
Virtual
$250 Enroll
06/01/23 8:30 am - 12:30 pm Half Day
Virtual
$250 Enroll

Lead to Succeed

Learn the basics around successful communication and coaching to be more effective in your lead role as you guide and mentor peers. More information.

Date Time Duration Cost Enroll
02/23/23+ 8:30 am - 12:30 pm 2 Half Days
Virtual
$410 Enroll
06/22/23+ 8:30 am - 12:30 pm 2 Half Days
Virtual
$410 Enroll

Practice Makes Perfect: Effective Presentation Skills

Practice simple yet effective techniques for improving your next presentation to any audience. More information.

Date Time Duration Cost Enroll
04/19/23+ 8:30 am - 12:30 pm 2 Half Days
In-Person
$410 Enroll

Presenting to Boards and Commissions: Clarity, Composure, and Courage

Learn proven techniques to make formal presentations in public settings. Prepare yourself for hostile audiences and aggressive questions. More information.

Date Time Duration Cost Enroll
06/13/23+ 8:30 am - 12:30 pm 2 Half Days
Virtual
$250 Enroll

DIVERSITY, EQUITY AND INCLUSION

Managing Implicit Bias

Increase your awareness of how implicit bias can unconsciously impact your thoughts, attitudes, language, and behavior. Learn strategies to foster a more equitable, inclusive workplace for all employees. More information.

Date Time Duration Cost Enroll
03/15/23 8:30 am - 12:30 pm Half Day
Virtual
$250 Enroll
05/11/23 8:30 am - 12:30 pm Half Day
Virtual
$250 Enroll

Managing Implicit Bias (Local 21 Members ONLY)

Increase your awareness of how implicit bias can unconsciously impact your thoughts, attitudes, language, and behavior. Learn strategies to foster a more equitable, inclusive workplace for all employees. More information.

Date Time Duration Cost Enroll
02/07/23 8:30 am - 12:30 pm Half Day $250 Enroll
04/06/23 8:30 am - 12:30 pm Half Day $250 Enroll
06/06/23 8:30 am - 12:30 pm Half Day $250 Enroll

ORGANIZATIONAL SKILLS

The 5 Choices™ To Extraordinary Productivity

Learn valuable time management skills. Achieve work-life balance when you focus your time and energy on what matters most. More information.

Date Time Duration Cost Enroll
02/28/23+ 8:30 am - 12:30 pm 2 Half Days
Virtual
$675 Enroll
05/24/23+ 8:30 am - 12:30 pm 2 Half Days
Virtual
$675 Enroll

Facilitation Skills - A Leader's Tool Kit

Practice a variety of facilitation techniques to strengthen your ability to plan and execute effective, engaging meetings that encourage active participant involvement. More information.

Date Time Duration Cost Enroll
04/05/23 8:30 am - 12:30 pm Half Day
Virtual
$260 Enroll

Project Management Essentials for the Unofficial Project Manager

Learn how to initiate, plan, execute, monitor, and complete a project successfully. More information.

Date Time Duration Cost Enroll
02/01/23+ 8:30 am - 12:30 pm 2 Half Days
Virtual
$450 Enroll
05/02/23+ 8:30 am - 12:30 pm 2 Half Days
Virtual
$450 Enroll

RELATIONSHIP SKILLS

Emotional Intelligence

Develop your emotional intelligence skills for success at work and in life. More information.

Date Time Duration Cost Enroll
03/16/22+ 8:30 am - 12:30 pm 2 Half Days
Virtual
$380 Enroll
06/22/22+ 8:30 am - 12:30 pm 2 Half Days
Virtual
$380 Enroll

For technical courses on Word, Excel, PowerPoint, Adobe, SQL, etc. Please view the discounted classes offered by our City University partners

Continuing Education

Training Resources

Classes and Training are led by DHR's Workforce Development Division.