Develop professional skills for success in the workplace through individual courses for City employees at all levels. Classes are offered in-person or as instructor led virtual sessions. Please check for the specific information related to each course below.
CAREER DEVELOPMENT
Growing Your Career
Plan your career move, learn how to search and apply for your next City job, strengthen your resume, and practice key interviewing techniques. Join us at our career center and attend workshops to help you with your job search.
COMMUNICATION
Customer-Focused Communication in the Public Sector
Provide excellent customer service and prevent frustration by improving your communication and active listening skills. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| 12/5/24 | 8:30 am - 12:30 pm | Half Day In-Person |
$250 | Enroll |
Lead to Succeed
Learn the basics around successful communication and coaching to be more effective in your lead role as you guide and mentor peers. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| 12/4/24+ | 8:30 am - 12:30 pm | 2 Half Days Virtual |
$410 | Enroll |
Practice Makes Perfect: Effective Presentation Skills
Practice simple yet effective techniques for improving your next presentation to any audience. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| 9/25/24+ | 8:30 am - 12:30 pm | 2 Half Days In-Person |
$410 | Enroll |
Presenting to Boards and Commissions: Clarity, Composure, and Courage
Learn proven techniques to make formal presentations in public settings. Prepare yourself for hostile audiences and aggressive questions. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| 10/30/24 | 8:30 am - 4:00 pm | 1 Day In-Person |
$410 | Enroll |
Successful Conflict Conversations
Learn a practical communication tool for conducting Successful Conflict Conversations (SCC) — a core workplace competency. Empowered with this technique, you will be able to take effective action to resolve most conflicts between yourself and others. More information.
DIVERSITY, EQUITY AND INCLUSION
Managing Implicit Bias
Increase your awareness of how implicit bias can unconsciously impact your thoughts, attitudes, language, and behavior. Learn strategies to foster a more equitable, inclusive workplace for all employees. More information.
Managing Implicit Bias (Local 21 Members ONLY)
Increase your awareness of how implicit bias can unconsciously impact your thoughts, attitudes, language, and behavior. Learn strategies to foster a more equitable, inclusive workplace for all employees. More information.
ORGANIZATIONAL SKILLS
The 5 Choices™ To Extraordinary Productivity
Learn valuable time management skills. Achieve work-life balance when you focus your time and energy on what matters most. More information.
Facilitation Skills - A Leader's Tool Kit
Practice a variety of facilitation techniques to strengthen your ability to plan and execute effective, engaging meetings that encourage active participant involvement. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| 12/13/24 | 8:30 am - 12:30 pm | Half Day Virtual |
$260 | Enroll |
RELATIONSHIP SKILLS
Emotional Intelligence
Develop your emotional intelligence skills for success at work and in life. More information.
| Date | Time | Duration | Cost | Enroll |
|---|---|---|---|---|
| 11/20/24+ | 8:30 am - 12:30 pm | 2 Half Days Virtual |
$580 | Enroll |
For technical courses on Word, Excel, PowerPoint, Adobe, SQL, etc. Please view the discounted classes offered by our City University partners
Continuing Education
Training Resources
- DHR Professional Development Workshops Rate Sheet
- Online Tuition Reimbursement
- Policies, Logistics and FAQ
- Workshop Enrollment Form
Classes and Training are led by DHR's Workforce Development Division.