Individual Learners

Develop professional skills for success in the workplace through individual courses for City employees at all levels.

COMMUNICATION

Customer-Focused Communication in the Public Sector

Provide excellent customer service and prevent frustration by improving your communication and active listening skills. More information.

Date Time Duration Cost Enroll
01/27/22 8:30 am - 12:30 pm Half Day $175 Enroll
04/05/22 8:30 am - 12:30 pm Half Day $175 Enroll

Lead to Succeed

Learn the basics around successful communication and coaching to be more effective in your lead role as you guide and mentor peers. More information.

Date Time Duration Cost Enroll
03/03/22+ 8:30 am - 12:30 pm 2 Half Days $410 Enroll
06/14/22+ 8:30 am - 12:30 pm 2 Half Days $410 Enroll

Practice Makes Perfect: Effective Presentation Skills

Practice simple yet effective techniques for improving your next presentation to any audience. More information.

Date Time Duration Cost Enroll
05/17/22+ 8:30 am - 12:30 pm 2 Half Days $325 Enroll

Presenting to Boards and Commissions: Clarity, Composure, and Courage

Learn proven techniques to make formal presentations in public settings. Prepare yourself for hostile audiences and aggressive questions. More information.

Date Time Duration Cost Enroll
01/11/22+ 8:30 am - 12:30 pm 2 Half Days $250 Enroll

DIVERSITY, EQUITY AND INCLUSION

Managing Implicit Bias: Creating Awareness and Building Inclusion

Increase your awareness of how implicit bias can unconsciously impact your thoughts, attitudes, language, and behavior. Learn strategies to foster a more equitable, inclusive workplace for all employees. More information.

Date Time Duration Cost Enroll
01/13/22 8:00 am - 12:30 pm Half Day $250 Enroll
03/23/22 8:00 am - 12:30 pm Half Day $250 Enroll
05/24/22 8:00 am - 12:30 pm Half Day $250 Enroll

ORGANIZATIONAL SKILLS

Project Management Essentials for the Unofficial Project Manager

Learn how to initiate, plan, execute, monitor, and complete a project successfully. More information.

Date Time Duration Cost Enroll
02/23/22+ 8:30 am - 12:30 pm 2 Half Days $450 Enroll
04/05/22+ 8:30 am - 12:30 pm 2 Half Days $450 Enroll

Facilitation Skills - A Leader's Tool Kit

Practice a variety of facilitation techniques to strengthen your ability to plan and execute effective, engaging meetings that encourage active participant involvement. More information.

Date Time Duration Cost Enroll
02/04/22 8:30 am - 12:30 pm Half Day $260 Enroll

RELATIONSHIP SKILLS

Emotional Intelligence

Develop your emotional intelligence skills for success at work and in life. More information.

Date Time Duration Cost Enroll
03/17/22+ 8:30 am - 12:30 pm 2 Half Days $380 Enroll

 

In our efforts to keep employees healthy and safe and to decrease the spread of COVID-19, DHR will be canceling all in-person training classes and leadership development programs until further notice. Instead we have redesigned our workshops to instructor-led online training programs. Please contact Workforce Development if you have any questions. Thank you.

Training Resources

Continuing Education

Classes and Training are led by DHR's Workforce Development Division.