Duration: 2 Half Days
Cost: $410 (includes materials fee)
Target Audience: Any City employee in a Lead role who may be responsible for mentoring and coaching others. This workshop is excellent for: project managers, charge nurses, transit operations staff, gardeners, tradespersons, laborers and many others in lead roles. Supervisors and Managers should register for 24 Plus.
Instructor: Bobbie Lee
Overview:
Learn the basics around successful communication and coaching to be more effective in your lead role as you guide and mentor peers.
How will participants benefit?
- Discuss and brainstorm effective behaviors to be successful Team Leads in the workplace
- Learn about John Maxwell’s 5 Levels of Leadership
- Practice basic communication skills through activities around building rapport and setting expectations
- Learn a 6-step Coaching model
- Explore the importance of documentation and discuss best practices
Course Description:
Through a series of highly-interactive activities, participants will learn the basics around successful communication and coaching. This workshop is ideal for employees in a lead role or anyone who wants to learn skills and techniques to guide and mentor peers.
What participants are saying:
Extremely valuable for a person who is new to leading teams.
Very hands-on, and the scenarios allowed for good practice of implementing tools learned.
Lots of practical examples and discussion.
A great opportunity to learn and connect with others in similar situations. Learned a lot of best practices!
Cancellation Policy:
Cancellations must be requested at least 10 days prior to the workshop. Individuals who do not cancel prior to the cancellation date will be charged the full amount of the program. In this case, you will have a one-time-only chance to reschedule within the same fiscal year, at no additional cost.